Privacy Policy

Introduction:

Your privacy is important to us. This privacy policy explains how 18th Avenue Candles collects, uses, and protects your personal information when you visit our website or make a purchase.

Information We Collect:

• Personal Identification Information: We collect information such as your name, email address, mailing address, phone number, and payment details when you make a purchase or create an account.
• Technical Information: We may collect information about your device, browser type, and IP address, as well as data regarding your navigation on our website.

How We Use Your Information:

• To Process Transactions: We use your information to process and fulfill your orders.
• To Improve Customer Service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
• To Personalize User Experience: We use your information to understand how our customers as a group use the services and resources provided on our website.
• To Send Periodic Emails: We may use the email address to send you information and updates pertaining to your order. It may also be used to respond to inquiries, and/or other requests or questions.

How We Protect Your Information:

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

Sharing Your Information:

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

Your Rights:

You have the right to request access to the personal information we hold about you, to correct any inaccuracies, and to request the deletion of your information. To exercise these rights, please contact us at 18thavecandles@gmail.com.

Changes to This Privacy Policy:

18th Avenue Candles has the discretion to update this privacy policy at any time. We encourage you to frequently check this page for any changes. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Contact Us:

If you have any questions about this privacy policy, please contact us at 18thavecandles@gmail.com or through the form on our Contact Us page.